In the app
Open FilterMyCalls, go to Settings → Account → Delete account, and confirm. This is the fastest route, because you are already signed in and nothing further needs to be verified.
If you no longer have the app
Email support@filtermycalls.com from the address on your account, with the subject Account deletion request. We confirm you own the account before deleting anything — otherwise this page would be a way to delete someone else’s account.
What is deleted
- Your sign-in credentials, profile, and team membership.
- Your phone number and the destination number screened calls were connected to.
- Your call history, including caller names, the reasons callers gave, and any messages they left.
- Your push notification tokens.
FilterMyCalls does not record the calls it connects, so there is no call audio to delete.
How long it takes
Deletion is completed within 30 days of the request. We confirm by email once it is done.
What may be retained
Records we are required to keep by law — billing and tax records in particular — are retained for the period the law requires, and are not used for anything else. Everything else is permanently deleted.
Your subscription
Deleting your account does not by itself cancel a subscription bought through the App Store or Google Play, because those are managed by the store rather than by us. Cancel it in your Google Play subscriptions or in your Apple ID settings, whichever you subscribed through.
LTI Group LLC
30 N Gould Street, Suite R
Sheridan, WY 82801